How do I move my game to a new device?

On your current (old) device that has the game you wish to transfer:

1.      Open the Options menu (by clicking on the gear icon in the lower left corner of the screen)

2.      Next select ‘Transfer Game’

3.      Now select ‘Transfer Out’

4.      Write down the friend code and pass code shown on the screen – you’ll need this later

5.      Select ‘Transfer Out’ – this removes your game from your current device, ready to be moved to your new device

6.      Your game will restart and you will be back at the beginning

Now do the following on your new device that you want to transfer your game to:

7.      Install Hello Kitty World of Friends from the app store

8.      Start the app – you will be at the very beginning

9.      Play through until you see the Options icon (gear icon on the lower left corner of the screen)

10.  Open the Options menu (by clicking on the gear icon in the lower left corner of the screen)

11.  Now select ‘Transfer Game’

12.  Next select ‘Transfer In’

13.  Type in the friend code and pass code you wrote down earlier (step #4, above)

14.  Select ‘Transfer In’ – this will transfer your game progress to your new device

15.  Your game will restart and you should now resume where you left off before the transfer! 

If the transfers in and out do not work for any reason, please contact support here: http://www.assortedgames.com/help; please be sure to include the friend code and pass code that you wrote down earlier (step #4, above).