I Need A Little Help!

The fastest way to find an answer to any question you may have or any problems you are experiencing is to look through the FAQs we have created.  We hope this will save you time and allow you to get back to your enjoyment of Hello Kitty World of Friends.  Or you can type the area you want help with in this search bar:

If you still can't find the answer you are looking for, please complete the form below and we will get back to you as soon as we can.  The form will help us get as much information as we can to speed up getting you an answer.  Please note that when you send us your name and email address, we will only use it to help you resolve your problem and in accordance with our privacy policy, which you can see here: Privacy Policy.

Name *
Please tell us your name
What is the nature of your problem or question? (For example, Gameplay Question, Sound Issue, Upgrading etc)
Please give us as much information here as you can. (What is your question or what is the problem you are having? If a problem, does it happen every time? Can you still play the game? What were the steps you took that led to this problem? etc)
What is your Friend Code? (You can see this in the game by tapping on the Heart icon (top right), or in Settings (bottom left) then tapping 'About')
Please tell us the make and model of the device on which you are having the problem - eg iPhone 6+, Samsung Galaxy Note 3 etc